Making a claim
Had an accident or fallen ill while abroad? Need to know what to do next? Don't panic. We'll take care of it for you.
- We make sure that the hospital is contacted and medical fees are paid for you
- We'll pay for any extra accommodation if a friend or relative has to stay with you while you're in hospital
- We will also pick up any minor hospital costs you might have to pay
- We can then arrange to get you home again safely with the minimum of fuss and worry for you
Terms & Conditions apply. See Travel Insurance Full Policy Details (PDF) [304kb]. 
To make a claim call us on our
Claims Hotline: 0845 300 3841
For claims in the UK: 0845 300 3841
For claims while you're abroad: (+44) 1603 208031
For medical emergency assistance abroad: (+44) 1603 208031
All lines open 24 hours a day, 7 days a week.
Calls charged at local rate and may be recorded and/or monitored.
- Get a travel insurance quote now
- Retrieve a saved quote
- For questions or quotes please call 0845 300 7131†
