Breakdown Cover FAQs



How does ASDA Breakdown Cover work?

RAC will come out to help you anywhere in the UK if your car’s broken down, won’t start or you’ve been involved in an accident. You don’t even need to know where you are, as they’ll find you using your mobile phone signal. If your car can’t be fixed at the roadside, which is unlikely as over 80%* can be, it will be taken to a garage.

*Excludes accidents and extreme failures. Source: RAC 1st Jan – 31st Dec 2007.

Why should I choose ASDA Breakdown Cover?

ASDA Breakdown Cover has been named by Your Money as the 'Best Online Breakdown Cover Provider' at the Your Money Direct Awards 2008. With a saving of as much as £67.08 against similar cover from the AA and Green Flag and an award winning accolade, why choose anyone else?

My current breakdown cover is a lot cheaper. Is it as good?

Chances are, your cover doesn’t include At Home or Recovery, so what will you do when you break down on a longer journey or need to get the kids to school or to work on time?

What should I do if I break down, my car won’t start or I have an accident?

Call us on 0800 82 82 82 immediately and we’ll advise you on exactly what you need to do.

What if I’ve had an accident but can still drive my car?

You should still call us immediately as we can advise you on what to do at the scene, what information to collect, check the third party is insured and if required notify your insurer. Don’t forget, insurance companies are primarily interested in fixing your car, whereas we can help reduce the impact of the accident on you as a person as well.*

*Receipt of full Accident Care depends on whether in our judgement the accident was fault or non fault. Charges may apply for services we arrange on your behalf.

Will my caravan/trailer be covered?

Under our Recovery service caravans or trailers on tow at the time of a breakdown are covered up to a maximum overall length of 7.6 metres (25'0"). However, if it is your caravan/trailer that has broken down at the roadside and we cannot repair it, we can arrange for it to be recovered at your cost.

Will my membership cover me while travelling in the Republic of Ireland?

If you are travelling in the Republic of Ireland then you should really have European breakdown cover. However you will be covered for Roadside Assistance if you breakdown.

How do deaf and/or speech impaired motorists call for assistance if travelling alone?

ASDA Breakdown Cover does provide assistance via a Minicom Supertel service. Please call 0800 0280 829 for assistance. This number should be on the reverse of your membership card. Alternatively you could text us on 07855 828282.

You get this complete cover for a whole year for just £73.92 or £6.16 per month

† Lines open 8am - 9pm Mon-Fri, 8.30am - 5pm Sat and 10am - 4pm Sunday. Calls charged at local rate and may be recorded and/or monitored.


Prices apply to vehicle-based cover for first year of membership only. RAC reserves the right to withdraw the offer to new customers at any time. Full Terms and conditions apply which are available on request. ASDA Financial Services Limited and ASDA Stores Limited are Introducer Appointed Representatives of RAC Motoring Services. Provided by RAC Motoring Services and/or RAC Insurance Limited. RAC Motoring Services (Registered No. 1424399, Registered Office: 8 Surrey Street, Norwich, NR1 3NG) in respect of insurance mediation activities only and RAC Insurance Limited (Registered No. 2355834, Registered Office: 8 Surrey Street, Norwich, NR1 3NG) are authorised and regulated by the Financial Services Authority. RFPOR5186MAY08

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